Terms And Conditions

TERMS AND CONDITIONS – TENTS MARKET

Last Updated: March 2026

These Terms and Conditions (“Terms”) govern your use of Tents Market (“Platform”, “we”, “our”, “us”) accessible at https://tentsmarket.com.

By accessing or using the Platform, you agree to be bound by these Terms.

1. PLATFORM NATURE

Tents Market is an intermediary marketplace that connects buyers with independent third-party sellers.

We do not manufacture, store, or own inventory unless explicitly stated

We act only as a facilitator of transactions

2. USER ELIGIBILITY

Users must be at least 18 years of age

By using the Platform, you confirm that you are legally capable of entering into a binding contract

3. USER ACCOUNT & SECURITY

Users are responsible for:

Maintaining confidentiality of login credentials

All activities conducted through their account

The Platform shall not be liable for unauthorized access due to user negligence.

4. SELLER TERMS

Sellers agree to:

Provide accurate product descriptions, images, and pricing

Ensure products are genuine and legally compliant

Fulfill orders within committed timelines

Issue valid invoices (including GST where applicable)

Comply with all applicable laws, including tax regulations

Sellers are solely responsible for:

Product quality

Warranty and after-sales service

Product legality

5. CUSTOMER OBLIGATIONS

Customers agree to:

Provide accurate shipping and contact details

Use the Platform only for lawful purposes

Not engage in fraudulent or abusive activities

6. PRICING & PAYMENTS

Prices are determined by sellers

Payments may be processed by the Platform or third-party payment gateways

The Platform may hold payments temporarily for order verification, delivery confirmation, or dispute resolution

7. ORDER ACCEPTANCE & CANCELLATION

Orders are confirmed only after seller acceptance

The Platform reserves the right to cancel orders in case of:

Pricing errors

Suspected fraud

Seller inability to fulfill

Refunds will be processed as per applicable policies.

8. RETURNS, REFUNDS & DISPUTES

Returns and refunds are governed by the Platform’s Return Policy

Sellers are responsible for defective, damaged, or incorrect products

The Platform may intervene to facilitate dispute resolution

9. PROHIBITED ACTIVITIES

Users and sellers shall not:

List or purchase illegal or restricted products

Violate intellectual property rights

Provide false or misleading information

Attempt to disrupt platform operations

10. INTELLECTUAL PROPERTY

All content on the Platform (logos, design, software) is owned by Tents Market or its licensors.

Unauthorized use is strictly prohibited.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

The Platform is not liable for product quality, safety, or legality

The Platform is not responsible for delays caused by sellers or logistics partners

The Platform shall not be liable for indirect, incidental, or consequential damages

12. INDEMNITY

Users and sellers agree to indemnify and hold harmless Tents Market from:

Claims arising from breach of these Terms

Product-related liabilities

Violation of applicable laws

13. TERMINATION & SUSPENSION

We reserve the right to:

Suspend or terminate accounts without prior notice in case of violations

Remove listings that are illegal, misleading, or harmful

14. PRIVACY

Your use of the Platform is also governed by our Privacy Policy.

15. FORCE MAJEURE

The Platform shall not be liable for failure to perform obligations due to events beyond reasonable control (natural disasters, strikes, system failures, etc.).

16. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of India.

All disputes shall be subject to the jurisdiction of courts located in Chirala,Andhrapradesh.

17. GRIEVANCE REDRESSAL

In accordance with applicable laws, users may contact:

Email: customercare.tentsmarket@gmail.com
Phone: 9966680845
Response Time: Within 03 days

18. MODIFICATIONS

We reserve the right to update these Terms at any time.

Continued use of the Platform constitutes acceptance of revised Terms.

19. CONSENT

By using Tents Market, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.