Privacy Policy

PRIVACY POLICY – TENTS MARKET

Last Updated: March 2026

This Privacy Policy (“Policy”) describes how Tents Market (“Platform”, “we”, “our”, “us”), accessible at https://tentsmarket.com, collects, uses, stores, and protects your personal data when you use our services as a customer or seller.

By accessing or using the Platform, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of data:

a) Personal Information

Full name

Email address

Mobile number

b) Account Information

Login credentials (stored in encrypted format)

c) Seller Information

Business name

PAN

GSTIN

Business address

Bank account details

d) Transaction Data

Order details

Payment details (processed via secure payment gateways)

Refund and return records

e) Technical & Usage Data

IP address

Browser type and version

Device information

Pages visited, time spent, and interaction data

2. PURPOSE OF DATA PROCESSING

We process personal data for the following lawful purposes:

Account registration and management

Order processing and payment facilitation

Seller onboarding and verification

Customer support and communication

Fraud detection and prevention

Improving platform functionality and user experience

Compliance with legal and regulatory obligations

3. LEGAL BASIS FOR PROCESSING

We process your data based on:

Your consent

Performance of a contract (orders, services)

Compliance with legal obligations

Legitimate business interests (fraud prevention, analytics, platform improvement)

4. DATA SHARING & DISCLOSURE

We do not sell personal data. However, we may share your data with:

Payment gateway providers

Logistics and delivery partners

Cloud hosting and IT service providers

Government authorities, regulators, or law enforcement agencies when required by law

All third parties are contractually obligated to maintain confidentiality and protect your data.

5. DATA RETENTION

We retain your personal data only for as long as necessary for:

Providing our services

Compliance with applicable laws

Resolving disputes and enforcing agreements

After this period, your data will be securely deleted or anonymized.

6. DATA SECURITY

We implement reasonable security practices in accordance with the Information Technology Act, 2000 and applicable rules, including:

Encryption of sensitive information

Secure servers and firewalls

Restricted access controls

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Enhance user experience

Analyze website traffic

Improve platform performance

You can manage or disable cookies through your browser settings.
Continued use of the Platform implies consent to cookie usage.

8. USER RIGHTS

You have the following rights, subject to applicable law:

Access your personal data

Correct or update inaccurate data

Withdraw consent at any time

Request deletion of your data (subject to legal obligations)

Raise complaints or grievances

To exercise these rights, contact us using the details below.

9. CHILDREN’S PRIVACY

The Platform is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
If such data is discovered, it will be deleted promptly.

10. THIRD-PARTY LINKS

The Platform may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.

Users are advised to review the privacy policies of those third parties.

11. CROSS-BORDER DATA TRANSFER

Your data may be stored or processed on servers located outside India by our service providers.
We ensure that such transfers are subject to appropriate safeguards and data protection standards.

12. GRIEVANCE OFFICER

In accordance with applicable laws, including the Information Technology Rules, 2021:

Grievance Officer:
Name: Pavan Kumar Akhil
Email: somaskandatents@gmail.com

Acknowledgement Time: Within 48 hours

Resolution Time: Within 7 business days

13. POLICY UPDATES

We may update this Privacy Policy from time to time.

Any material changes will be notified on the Platform

Continued use of the Platform after updates constitutes acceptance of the revised Policy

14. CONSENT

By using Tents Market, you consent to the collection, use, storage, and processing of your personal data as described in this Privacy Policy.

For any questions or concerns, contact us at:
📧 somaskandatents@gmail.com

By using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.